Our expertise

IT foundation

An always performing IT environment allows you and your teams to proactively support your business with innovation. But a chain is as strong as its weakest link. That is why we have developed standardized IT solution blocks that can be integrated in any environment.

To support you in creating or updating a high-quality IT environment, we offer a framework of IT solution blocks based on Big Tech where possible, and self-developed where necessary: the Itility IT Foundation

Our certified experts on architecture, cloud, infra, software, applications, and security apply this foundation and work with your teams to ensure a cost-effective, resilient, secure, and scalable IT environment that is available 24×7.

Our IT Foundation encompasses technology, but also best practices on operational and tactical processes and an optimized SRE based way of working. The IT Foundation can be implemented step by step, considering your preferred implementation strategy and the current capability of your teams. It has everything to embed algorithms into your business and everything your teams need to make better decisions.

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IT Foundation Solution Blocks

Datacenter & Cloud

Whether your infrastructure is fully private, cloud native or hybrid, our Itility Cloud Control solution block is the standard to manage it as if it were one environment. Work processes, automation, an analytics engine and technology certified engineers can help you design and implement an ‘always-on’ infrastructure.

Our Cloud Spaces concept allows for a support model that fits any Cloud specific workload for different user communities: DevOps and traditional workloads can be separated to align with your preferred way(s) of working.

Our Data Foundation industrializes your data flow, supporting your teams to really work data driven. It comes with ingestion standards, run practices, security features, prefab data science models, a data governance standard, and a variety of software artifacts. The Data Foundation offers the data pipeline to apply, test, and retrain your data-processing models.

Proactive control is supported by our reporting module on cost- and security compliance. Whenever improvements are possible or deviations are found, a rules engine automatically triggers an alert to a key user for assessment and follow-up.

Network

Your network is the backbone of all your IT services. It should always be available, performing well and secure.

Our network solution block contains several best practices, such as network segmentation, Big Tech network components, proactive monitoring, but also Life Cycle Management and proactive security management.

Selecting new network components can be quite a challenge. Our consultants are also engineers and can advise based on experience. We can help you set up and manage an RFP process to choose the best fitting network solution.

Security

In our view, security should be ‘built-in’ as much as possible. It is a design requirement, not just something to add to your architecture at a later stage. This means that all engineers and software developers should have security top of mind. In fact, every part of your application infrastructure should have security as a design requirement.

Our IT Foundation contains best practices and standards that allow for continuous security management based on maximum automation of asset inventory, visualization and automated follow-up.
We have the experience and knowledge to design and implement a security architecture that fits your needs.

Workplace

Our workplace solution block is based on Microsoft 365. This cloud-based service is designed to support your teams anywhere, anytime, and on any device whilst remaining secure and compliant.

Itility Workplace

We design your specific solution based on types of users, translated into user profiles. For every profile a different set of capabilities and rights can be configured, so that user self-service is enabled within the boundaries of your policies. A central management tool makes actual costs transparent, enabling you to charge workplace services internally on a pay-per-use basis.

We support your teams by offering work instructions and training where required. To make sure the workplace makes your people feel happy and supported, we offer “champion sessions” in which we train key users in your organization and gather feedback from them to identify potential improvements or additions to the service.

Application management

This solution block is designed to support the requirements of (mission-critical) applications.

High quality application management requires good insight into data flows and interdependencies in your IT environment. Understanding the connection with your business processes and the potential business impact allows us to provide you with the best possible solutions. That is why our experts work closely with your Functional Application manager.

Together we ensure optimum performance and a controlled way of keeping your application environment up to date.

Creation of technical designs
Installation, patching and updating of applications
Proactive management of security, performance, availability, capacity
Business continuity testing
Interface management to allow for application integrations

Performance consultancy

If you are experiencing performance issues on your existing infrastructure, our experts can analyze your full stack and provide insight into misalignment in your architecture, misconfigurations, unnecessary complexity, low quality coding, and any other potential problem that usually affects the quality of IT services.

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Our IT Foundation experts

Jurgen and Jelle are our IT Foundation experts. Curious how they can help you build the right IT Foundation to support your digital strategy? Feel free to reach out.